Ultrasound and Echo Scheduling
If a doctor orders an ultrasound or echo for a patient, we call Lauren with Insight Veterinary Imaging
Lauren is a mobile ultrasonographer - pets drop off according to when she will arrive (typically 8 am for a late morning ultrasound and noon for the afternoon)
Lauren can be texted via PetDesk using the name Lauren Insight
Always gather a few dates from the client at check out that work for them to drop off so you have that information for Lauren
CCREC should look similar to this "Schedule Insight for ________ultrasound (or echo) - dates 5/18, 5/20 and 5/21" so that you have all of the information to give her (what are we imaging and when can they come in)
Let Lauren know who is coming in (ex 5 y/o chihuahua) and what she's imaging (ultrasound for liver, etc), and when the clients can drop off
She will let you know what works for her and you can schedule the drop-off with the client
Make sure to update the CC as you go - detail when you have gotten in touch with Lauren and when the client is on the schedule - the CC can be posted out when the client is on the schedule and the CC has been updated appropriately.Â